Privacy Policy

Privacy Policy
Last updated: October 7, 2026

 

Letras y Raíces ("we," "us") is a family-run website of bilingual Spanish-English stories for children. This policy explains what information we collect, why, and how we protect it.

 

Our approach to children's privacy

 

Our books are made for children, but our accounts are made for parents. Children can read and play without typing, creating accounts, or sharing any personal information. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

 

Information we collect from parents

• Account information: your name, email address, and password when you create an account.

• Subscription information: your plan and billing history. Payments are handled by our payment processor; we never see or store your full card number.

• Messages: anything you send us by email or through our website.

• Newsletter: your email address, if you choose to sign up.

 

Information collected automatically

 

Like most websites, our site, hosted by Wix, uses cookies and similar technology to keep you logged in, remember your settings, and keep the site secure and working. We also use basic statistics about how the site is used, such as which pages are visited, to improve our books. We do not show ads, and we do not use tracking to advertise to you or your children.

 

How we use information

 

To provide your account and subscription, process payments, answer your questions, send updates you've asked for, and improve our site. We do not sell or rent your personal information.

 

Who we share it with

 

Only the service providers that help us run the site, such as our website host (Wix) and our payment processor, and only as needed to provide our service, or if required by law.

 

Your choices

 

You can update your account information, cancel your subscription online at any time, unsubscribe from emails using the link in any email, or ask us to delete your account and information by emailing us.

 

Keeping information safe

 

We use the security provided by our website and payment providers, and we keep information only as long as needed to provide our service or as required by law.

 

Changes to this policy

 

If we make important changes, we'll update this page and the date at the top.

 

 

Contact us
Letras y Raíces
info@letrasyraices.com